We offer 30 Days Money Back Guarantee on almost every product we offer. Please call customer service at , in advance to obtain an RMA number(Return Merchandise Authorization) within 30 days of the purchase date.

If there are one or more resolved issues, the fees for the subscription service will not be refundable. Notwithstanding this NEXTGEN SOLUTIONS may, at its sole discretion and on a case by case basis, agree to a refund of subscription fees after deducting charges for servicing the customer.

FOR INCIDENT BASED PLANS, YOU WILL BE ELIGIBLE FOR REFUND WHEN ANY OF THE FOLLOWING CRITERION ARE MET:

You have all the prerequisites which were required to resolve the problem and issue was not resolved till the time account was active.
The issue is out of scope for the particular plan.
15 days have not passed after the issue was last worked upon by a NEXTGEN SOLUTIONS technician.

NEXTGEN SOLUTIONS has been a trusted tech support provider for almost five years and the certified technicians at NEXTGEN SOLUTIONS have helped thousands of people via remote online technical support. The NEXTGEN SOLUTIONS certified professionals are 24/7 available to help you for all issues.

Call NEXTGEN SOLUTIONS Toll Free no.  and our certified technicians will provide you instant technical troubleshooting service support for your problems. You can also Email us at info@mswebstoreusa.com to avail our online technical support and we will respond to you instantly.